Country
State
Cities
Delivering worldwide without charging the earth
1993
$25 - $49/hr
10 - 49
United Kingdom
Transglobal Express is one of the UK’s leading independent freight forwarders with 20 years experience in the industry. Incorporated in 1993, Transglobal Express has enjoyed steady growth and quickly established a reputation for providing high quality Air Freight, Sea Freight and International Courier services, and for delivering excellent value for money. Originally based in Birkenhead, Transglobal Express moved premises in 2005 to a purpose built office and warehouse facility which serves as a hub for our International Courier and Air Freight shipping services. Over the years we have continued to hone and expand our services and have been involved in several projects working in partnership with organisations such as Liverpool University and Cargo 2000. We are currently in the process of expanding our online capabilities by investing in new technology to introduce new tools and features to enhance the customers’ experience. Air Freight and International Courier services are both fully bookable and available online and you can access quotations and compare rates without obligation to buy.
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Unit 4 Mercury Centre London London United Kingdom TW14 0RN
0203 949 9038
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What services does Transglobal Express provide?
The company acts as a freight forwarder and courier broker, providing international shipping services for parcels, pallets, and documents. It partners with major global carriers to offer discounted rates for both personal and business shipments, including air freight, sea freight, and road freight options.
How long has Transglobal Express been operating?
Established in 1993, the company has over three decades of experience in the logistics and shipping industry, facilitating global trade for individuals and businesses.
Where is the company located?
The head office is located in Birkenhead, Wirral, United Kingdom.
Does Transglobal Express offer services for businesses?
Yes, business accounts are available for companies that ship regularly. These accounts provide access to dedicated support, consolidated invoicing, and specialized shipping tools designed to streamline logistics for commercial operations.
Can I ship items internationally using this service?
International shipping is a core service. The company provides access to global courier networks, allowing customers to send goods to hundreds of countries worldwide while managing customs documentation and tracking.
How are shipping rates determined?
Rates are calculated based on the weight, dimensions, destination, and the specific service level selected. By leveraging high-volume partnerships with major carriers, the company provides discounted rates compared to booking directly with those carriers.
What is the process for tracking a shipment?
Every shipment booked through the platform is assigned a unique tracking number. Customers can monitor the progress of their parcels directly through the tracking portal on the website by entering the reference number provided at the time of booking.
Does the company handle customs clearance documentation?
Yes, the platform assists with the necessary customs paperwork for international shipments. It provides guidance on commercial invoices and commodity descriptions to help ensure shipments comply with international shipping regulations.
What types of items are prohibited from being shipped?
Prohibited items vary by carrier and destination country. Common restrictions include hazardous materials, perishables, certain electronics, and illegal goods. A comprehensive list of restricted and prohibited items is available on the website to review before booking.
How can customers contact support?
Support is available via telephone, email, and a live chat feature on the website. The customer service team is equipped to assist with booking inquiries, tracking updates, and general logistics advice.
Are there options for shipping large or heavy items?
Yes, the company offers pallet delivery services and air or sea freight options specifically designed for large, heavy, or bulky items that exceed the size limits of standard courier parcels.
Is insurance available for shipments?
Yes, transit cover is available for purchase during the booking process. This provides financial protection against loss or damage to goods while in transit, subject to the specific terms and conditions of the selected carrier.
How does the booking process work?
The booking process is completed online. Users enter the collection and delivery addresses, provide parcel dimensions and weight, and select from a list of available courier services and prices. Once payment is made, shipping labels and documents are generated for printing.
Does the company provide packaging advice?
Yes, the website features a packaging guide that offers instructions on how to properly pack items to ensure they remain safe during transit. This includes recommendations on using double-walled boxes and appropriate cushioning materials.
Can I get a quote without creating an account?
Yes, the website features a quote engine that allows users to obtain instant shipping estimates by entering basic shipment details without needing to register for an account first.
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