Country
State
Cities
No limits. No excuses.
1997
< $25/hr
1000 - 9999
United States
TQL connects customers with shipping needs with carriers that have the available capacity and service offerings. We work with a network of more than 85,000+ carriers to create greater supply chain efficiencies for our customers. This network, combined with our industry leading technology and unmatched service has been the key to our growth, plain and simple.
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4289 Ivy Pointe Blvd Cincinnati Ohio United States 45245
18005803101
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What core services does Total Quality Logistics provide?
Total Quality Logistics operates as a freight brokerage firm, connecting shippers who have products to move with carriers who have the available capacity to transport them. The company manages the logistics process, coordinating truckload, less-than-truckload, and intermodal shipments across North America.
Which industries does Total Quality Logistics serve?
The company supports a wide range of industries, including food and beverage, manufacturing, construction, retail, and consumer goods. Logistics solutions are tailored to meet the specific supply chain requirements of businesses operating in these diverse sectors.
How long has Total Quality Logistics been in business?
Founded in 1997, the company has over two decades of experience in the third-party logistics industry. This longevity has allowed for the development of an extensive network of carriers and a deep understanding of complex supply chain challenges.
Where are the offices for Total Quality Logistics located?
Headquartered in Cincinnati, Ohio, the company maintains a significant presence across the United States. With dozens of offices nationwide, logistics professionals are positioned to provide localized support and 24/7/365 service to clients regardless of their specific geographic location.
What technology tools are available for shippers?
Shippers gain access to the TQL Carrier Dashboard and the TQL Trax portal. These digital tools provide real-time visibility into shipments, allowing for tracking, document management, and streamlined communication throughout the entire transportation process.
Does Total Quality Logistics offer 24/7 support?
Yes, the company operates around the clock, every day of the year. This ensures that shippers and carriers have constant access to support staff to resolve issues, provide updates, or manage urgent logistics needs at any time.
How does the company handle complex supply chain needs?
The company utilizes a combination of proprietary technology and a large network of vetted carriers to manage complex freight requirements. Dedicated logistics account executives work to create customized transportation strategies that address specific capacity and delivery challenges.
What types of freight can be transported?
The company handles various types of freight, including full truckload, less-than-truckload, intermodal, and specialized shipments. This includes temperature-controlled freight for perishable goods, flatbed shipping for heavy equipment, and dry van transportation for general commodities.
How can a business become a customer?
Businesses interested in logistics services can contact the company directly through the official website. A dedicated representative will assess specific shipping volumes and requirements to establish a partnership and begin coordinating freight movements.
What makes Total Quality Logistics different from other brokers?
The company emphasizes a high-touch service model combined with advanced technology. By focusing on building strong relationships with both shippers and carriers, the firm aims to provide reliable capacity and consistent communication, even in challenging market conditions.
Does the company work with small businesses and large enterprises?
Yes, the logistics services are scalable to accommodate the needs of both small businesses and large enterprise organizations. The company provides the same level of commitment and access to its carrier network regardless of the size of the shipping operation.
How are carriers vetted before transporting freight?
The company maintains a rigorous carrier compliance program. Before being allowed to haul freight, carriers must meet specific safety, insurance, and performance standards to ensure that shipments are handled securely and professionally.
Can shipments be tracked in real-time?
Yes, through the TQL Trax portal, clients have access to real-time tracking information. This digital platform provides visibility into the status of shipments, helping to improve supply chain transparency and planning.
Is the company involved in community or charitable efforts?
The company actively participates in community outreach through its TQL Cares program. This initiative focuses on supporting various charitable organizations and community projects, reflecting a commitment to social responsibility beyond logistics operations.
How can carriers find available loads?
Carriers can utilize the TQL Carrier Dashboard to view available loads across the country. This platform allows carriers to search for freight that matches their equipment type and lane preferences, facilitating efficient booking and load management.
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