Country
State
Cities
Think Design, Inc.
1997
$100 - $149/hr
2 - 9
United States
I graduated in industrial design at the start of the dot com boom. As a maker and a solver, I was immediately keen to explore the application of Dieter Rams’ principles of good design, online.
After three years’ building transparent commodity-pricing solutions in London, I sold my company stake and moved back to New York City.
I arrived just as corporate America realized the internet was the next frontier for commerce, founding Think Design in New York in 1997 to help clients thrive in this brave new world.
Our first customer was Pfizer’s marketing technology team and the following decade brought work from cultural institutions such as The New-York Historical Society, the BBC and The Writers Guild of America.
In all our work, we identify and help to remove those obstacles which hinder our clients’ progress, building bespoke solutions to meet each project’s need.
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118 W 22nd St NYC New York United States 10011
9174760952
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What core services does Think Design provide?
Think Design specializes in user experience and user interface design. The firm focuses on digital transformation, product strategy, design research, and service design to help businesses create meaningful interactions between people and technology.
Which industries does Think Design serve?
The company works across a diverse range of sectors, including banking, financial services, insurance, retail, healthcare, automotive, and telecommunications. This cross-industry experience allows for the application of design thinking to solve complex business challenges in various market environments.
Where are the Think Design offices located?
Think Design maintains a global presence with offices in India, including locations in Delhi NCR, Mumbai, Bangalore, and Hyderabad. Additionally, the company operates internationally with offices in the United States and Canada to support a global client base.
How does Think Design approach the design process?
The process is rooted in design thinking and user-centric methodologies. It involves deep research and discovery to understand user needs, followed by strategy formulation, iterative prototyping, and rigorous testing to ensure the final digital product aligns with business goals and user expectations.
Does Think Design work with both startups and large enterprises?
Yes, the firm collaborates with a wide spectrum of clients, ranging from emerging startups looking to define their initial product vision to large-scale enterprises seeking comprehensive digital transformation and complex system redesigns.
What is the primary focus of the design research services?
Design research involves gathering actionable insights through user interviews, contextual inquiries, and usability testing. This data-driven approach ensures that design decisions are backed by evidence rather than assumptions, leading to more effective and intuitive digital solutions.
Can Think Design assist with digital transformation projects?
Digital transformation is a core competency. The firm helps organizations modernize their digital ecosystem by redesigning legacy systems, improving customer touchpoints, and implementing design-led strategies that drive operational efficiency and better user engagement.
How long has Think Design been operating in the design industry?
Established in 2004, the company has over two decades of experience in the design field. This longevity demonstrates a proven track record of adapting to evolving technologies and shifting user behaviors over the years.
What kind of projects has Think Design completed?
The portfolio includes a variety of projects such as mobile application redesigns, enterprise software interfaces, e-commerce platforms, and complex service design initiatives. These projects often involve improving accessibility, streamlining user journeys, and enhancing overall brand perception.
How can potential clients get in touch with the team?
Interested parties can reach out through the contact form available on the official website. The site provides specific contact details and inquiry options for different regional offices, allowing for direct communication with the relevant team members.
Does Think Design focus on user experience (UX) or user interface (UI) design?
The firm provides a holistic approach that integrates both UX and UI. While UX focuses on the functionality and user journey, UI ensures the visual elements are aesthetically pleasing and consistent with the brand identity, resulting in a cohesive digital product.
What makes Think Design different from other design agencies?
The firm distinguishes itself through a deep commitment to design thinking and a long-standing history of delivering human-centric solutions. By combining strategic business insights with creative design execution, the team ensures that every project addresses specific user pain points while meeting commercial objectives.
Is Think Design involved in service design?
Yes, service design is a key offering. This involves mapping out the entire customer journey across multiple touchpoints—both digital and physical—to ensure a seamless and consistent experience that improves customer satisfaction and loyalty.
Does the firm provide case studies for review?
The website features a dedicated section showcasing various case studies. These provide detailed insights into the challenges faced by clients, the methodologies applied, and the tangible outcomes achieved through the design interventions.
Is Think Design equipped to handle global projects?
With a presence in India, the US, and Canada, the firm is well-positioned to manage projects for international clients. The distributed team structure allows for effective collaboration across different time zones and cultural contexts.
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