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State
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Speak clearly to the world with thebigword
1980
$150 - $199/hr
250 - 999
United Kingdom
We are thebigword – Technology-driven language communication leaders trusted by 80% of the top global 100 brands. We provide customer focused solutions of the highest possible quality, making the global communication process smooth for our public and private sector clients.
Explore thebigword office locations and service areas.
Link Up House Ring Road Lower Wortley Leeds West Yorkshire United Kingdom LS12 6AB
+44 (0) 870 748 800
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What core services does thebigword provide?
The company specializes in translation, interpreting, and localization services. It offers support for both spoken and written communication across various global languages, utilizing a mix of human expertise and advanced technology to ensure accurate and timely delivery for international business needs.
Which industries does thebigword serve?
The company works with a diverse range of sectors, including government, defense, legal, financial services, retail, and manufacturing. It provides tailored language solutions designed to meet the specific regulatory and operational requirements of these high-stakes industries.
Where are the company's offices located?
The company maintains a global presence with headquarters in the United Kingdom and additional offices across Europe, the United States, and Asia. This international footprint allows for 24/7 support and localized service delivery for clients operating in different time zones.
What technology does thebigword use for translation?
The company utilizes proprietary technology platforms, including Wordbench, to manage translation workflows. These tools integrate machine translation with human review to improve efficiency and consistency, ensuring that large-scale projects maintain high quality and terminology accuracy.
How does the company handle interpreting services?
Interpreting services are provided through various channels, including telephone, video remote interpreting, and face-to-face sessions. The company connects clients with qualified interpreters who are vetted for their linguistic skills and subject matter expertise.
How long has thebigword been operating?
The company has over 40 years of experience in the language services industry. This long-standing history has allowed it to build a robust network of linguists and develop deep expertise in handling complex, high-volume translation and interpreting requirements.
Does the company work with government and public sector clients?
Yes, the company is a significant provider for government and public sector organizations. It holds various framework agreements and certifications that enable it to handle sensitive and secure communications for public services and defense departments.
How can clients contact the company for a quote?
Potential clients can reach out through the contact forms available on the official website. The site provides specific contact details for different regions and service inquiries, allowing interested parties to request information or discuss project requirements directly with the sales team.
What certifications does thebigword hold?
The company maintains several industry-standard certifications, including ISO 9001 for quality management and ISO 27001 for information security. These certifications demonstrate a commitment to maintaining high standards in data protection and service quality.
Does the company provide support for global businesses?
Yes, the company is designed to support global enterprises by providing scalable language solutions. It assists businesses in expanding into new markets by ensuring that all communications, documentation, and customer interactions are accurately translated and culturally adapted.
What is the approach to quality assurance?
Quality assurance is managed through a combination of rigorous linguist vetting, standardized translation processes, and the use of translation memory technology. This ensures that terminology remains consistent across all documents and that the final output meets the specific needs of the client.
Is the company capable of handling large-scale projects?
Yes, the company is structured to handle high-volume, complex projects. By leveraging a large network of professional linguists and automated workflow management, it can manage simultaneous translation tasks across multiple languages and formats.
Does the company offer remote interpreting?
Yes, video remote interpreting (VRI) and telephone interpreting are key components of the service offering. These solutions provide immediate access to professional interpreters, which is particularly useful for healthcare, legal, and emergency services.
How does the company ensure data security?
Data security is a priority, supported by ISO 27001 certification. The company employs secure infrastructure and strict protocols to protect client information, which is essential when handling sensitive legal, financial, or government documentation.
Can the company assist with localization beyond translation?
Yes, the company provides comprehensive localization services. This goes beyond simple translation to include adapting content for specific cultural contexts, ensuring that marketing materials, software, and websites resonate effectively with target audiences in different regions.
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