Country
State
Cities
Putting people at the centre of everything we do
2006
$25 - $49/hr
10 - 49
Australia
Sitback is a Human-Centred Design and Development Agency based in Sydney. We specialise in Psychology-based User Experience Design, Web Development and 24/7 Support & Optimisation - working closely with our clients to help them engage more effectively with their customers online. At Sitback, we believe that everyone deserves exceptional experiences. Whether your customers are consumers, companies, students, citizens or staff, we exist to ensure your organisation offers the best possible experience, designed around the needs of your customers, resulting in increased satisfaction and business success. \"Putting people at the centre of everything we do\"?.
Explore Sitback Solutions office locations and service areas.
39 – 41 Lower Fort Street Sydney New South Wales Australia 2000
61 2 9247 2223
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
Sitback Solutions exceptional IT Services services give clients a considerable advantage over the competition.
No Portfolios Found yet...
Read Sitback Solutions reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What core services does Sitback Solutions provide?
The agency specializes in digital experience design, user research, and web development. Services include UX strategy, accessibility consulting, platform engineering, and ongoing managed services to help organizations improve their digital presence.
Which industries does the agency typically work with?
The team serves a diverse range of sectors, including government, education, healthcare, financial services, and non-profit organizations. Experience spans complex digital transformations for both public and private sector clients.
Where are the offices located?
The company is headquartered in Sydney, Australia, with additional operations in Serbia, allowing for a blend of local strategic consulting and global technical delivery capabilities.
What technologies does the team specialize in?
Technical expertise centers on enterprise-grade content management systems and frameworks, specifically Drupal and Sitecore. The team also focuses on modern front-end technologies and accessibility standards to ensure inclusive digital experiences.
How long has the company been operating?
Established in 2005, the firm has nearly two decades of experience in the digital agency space, focusing on long-term partnerships and complex project delivery.
Does the agency offer ongoing maintenance and support?
Yes, managed services are a core offering. This includes proactive monitoring, security patching, performance optimization, and continuous improvement cycles to ensure digital platforms remain secure and effective after launch.
What is the typical development process?
The process is rooted in user-centered design. It begins with deep research and strategy, moves through iterative design and development phases, and concludes with rigorous testing for quality assurance and accessibility compliance before deployment.
Does the company handle accessibility compliance?
Accessibility is a primary focus. The team provides comprehensive accessibility audits, remediation services, and strategic consulting to ensure digital products meet WCAG standards and legal requirements.
Can the agency work with enterprise-level clients?
Yes, the firm is highly experienced in managing complex, large-scale digital projects for enterprise organizations and government bodies that require high levels of security, scalability, and integration.
How does the team approach user research?
User research is conducted through various methods, including stakeholder interviews, user testing, and data analysis. These insights inform the design and development strategy to ensure the final product meets actual user needs.
Does the agency provide dedicated team members?
Clients can engage with multidisciplinary teams that include UX researchers, designers, and developers. These teams are structured to provide end-to-end support throughout the project lifecycle.
What makes the company different from other digital agencies?
The differentiator is the combination of deep psychological research, a focus on accessibility, and a long-standing commitment to evidence-based design. The agency prioritizes measurable outcomes over purely aesthetic solutions.
How can a potential client get in touch?
Interested parties can reach out via the contact form on the official website or by calling the Sydney office directly. The team is available to discuss project requirements and provide consultations.
Does the company have experience with government projects?
Yes, the agency has an extensive portfolio of work with various government departments, focusing on delivering accessible, secure, and user-friendly digital services for the public sector.
Are there client testimonials available?
The website features a dedicated case studies section that highlights successful project outcomes, challenges addressed, and the impact of the work delivered for various high-profile clients.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About Sitback Solutions
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.