Country
State
Cities
Innovative solutions for your company
1998
< $25/hr
10 - 49
Switzerland
\"As a VoIP specialist, we know your needs and act quickly and competently with new product innovations.\"
Michael Vontobel, founder and CEO Backbone Solutions AG
Backbone Solutions AG was founded in 1998 and offers professional and high quality solutions for connectivity and Internet telephony (VoIP).
Backbone Solutions AG was one of the first providers in Switzerland to launch the voice-over-IP service sipcall in 2005, which subsequently developed into one of the leading providers of innovative Internet telephony services.
sipcall offers comprehensive VoIP telecommunication solutions for professional use for small to large companies and private individuals in Switzerland and Austria.
In close cooperation with leading telematics companies, sipcall realizes successful telecommunication services such as sipcall virtual pbx, the flexible telephone system in the sipcall cloud for SMEs and much more.
To date, over 40,000 customers have opted for a sipcall telephony solution.
Explore Sipcall office locations and service areas.
Chaltenbodenstrasse 4a Schindellegi Zurich Zürich Switzerland 8834
044 200 5000
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What core services does Sipcall provide?
Sipcall specializes in professional VoIP telephony solutions. The services include cloud-based PBX systems, SIP trunking for businesses, and various communication tools designed to replace traditional telephone lines with modern, internet-based technology.
Is Sipcall suitable for small businesses?
Yes, the solutions are designed to be scalable. Small businesses can benefit from flexible telephony options that allow for professional call management without the need for expensive, traditional hardware installations.
Can enterprise clients use these VoIP services?
Absolutely. The platform supports large-scale enterprise needs by offering robust SIP trunking and virtual PBX features that integrate seamlessly into existing business infrastructures, ensuring high availability and professional call handling for larger organizations.
Where is the company located?
The company is based in Switzerland. It operates as a Swiss provider, focusing on delivering reliable telecommunication services tailored to the specific requirements of the Swiss market.
Does the service require special hardware?
While the service works with many standard IP phones and softphones, it is designed to be flexible. Clients can often use existing compatible hardware or choose from a variety of recommended IP devices to connect to the cloud-based system.
How does the SIP trunking work?
SIP trunking connects a company's existing PBX system to the internet. This allows for voice calls to be transmitted over the data network, which typically results in lower costs and greater flexibility compared to traditional analog or ISDN lines.
Is it possible to keep existing phone numbers?
Yes, number porting is supported. Businesses can transfer their current phone numbers to the platform, ensuring continuity and avoiding the need to update contact information for existing clients and partners.
What kind of support is available for customers?
Technical support is provided to assist with the setup and ongoing management of telephony services. Customers can access help through the official website, which includes documentation and contact options for direct assistance.
Are the telephony solutions cloud-based?
Yes, the core offerings are cloud-based. This means that the telephony infrastructure is hosted off-site, which eliminates the need for maintaining complex physical server rooms and allows for easier management via a web interface.
How can a business contact the company to get started?
Interested parties can reach out through the contact forms available on the official website. The site provides clear pathways for inquiries, allowing potential clients to request information or discuss specific telephony requirements.
Does the service support remote work?
Because the telephony system is cloud-based, it is highly compatible with remote work environments. Employees can make and receive business calls from various locations as long as they have an internet connection and a compatible device.
What are the advantages of switching to this VoIP provider?
Switching offers several benefits, including reduced communication costs, increased flexibility, and access to advanced features like call forwarding, voicemail-to-email, and integrated management dashboards that are not available with traditional phone systems.
Is the service secure?
The company prioritizes security in its communication solutions. By utilizing modern encryption standards and operating within a Swiss-based infrastructure, the platform ensures that business communications remain private and protected.
Can multiple locations be connected under one system?
Yes, the cloud-based nature of the service allows for the integration of multiple office locations into a single, unified telephony network. This simplifies internal communication and provides a consistent experience for callers across all branches.
How long has the company been operating?
The company has established a long-standing presence in the Swiss telecommunications market, building extensive experience in providing reliable VoIP and SIP trunking services to a diverse range of business clients.
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