Country
State
Cities
Go VoIP Now
2007
< $25/hr
10 - 49
New Zealand
Whatever your business telephone needs Simplyfree can supply the equipment, system and support. We offer:
New Zealand wide network using the latest VOIP technology
Equipment, Call Plans, Installation, Support & Service at one monthly price
Copper to VOIP PABX migration
Unlimited call options
Complete range of business phone features and functionality
Remote working phone extensions
Call reporting and analysis
Unlimited broadband options
Our range of smart business phone solutions can be customised to provide every modern phone feature and set-up. Through our consultative sales process, we ensure that any solution will include a range of features and functionality to make your business communications professional, reliable, and affordable.
Fibre, Broadband, Toll-Free, 0800 numbers, Unified Communications, Conference Calls, Call waiting, Call queuing, Voicemail to email, call recording, video team meetings.
At Simplyfree we have what you need.
Explore Simplyfree VoIP office locations and service areas.
Floor 3 84 Main St Upper Hutt Wellington New Zealand 5019
0800474675
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What core services does Simplyfree provide?
The company specializes in providing VoIP (Voice over Internet Protocol) solutions tailored for businesses. This includes cloud-based phone systems designed to replace traditional landlines with more flexible, internet-driven communication tools.
How does the VoIP service benefit small businesses?
Businesses benefit from reduced communication costs and increased mobility. The service allows staff to make and receive professional calls from anywhere using internet-connected devices, ensuring they stay reachable without being tied to a physical office desk.
Is the VoIP system suitable for remote or hybrid work environments?
Yes, the technology is specifically designed to support remote and hybrid teams. Because the phone system operates over the internet, employees can manage business calls from home, the office, or while traveling, maintaining a seamless connection to clients and colleagues.
What is the primary advantage of switching to this VoIP provider?
The main advantage is the elimination of expensive traditional phone line infrastructure. By utilizing existing internet connections, businesses gain access to advanced call management features while significantly lowering monthly telecommunications expenses.
Does the service include professional call management features?
Yes, the platform offers a suite of business-grade features. These typically include call forwarding, voicemail-to-email capabilities, and professional auto-attendants, which help manage incoming traffic efficiently and present a polished image to customers.
How can a business get in touch to discuss a new setup?
Interested parties can reach out directly through the contact form provided on the official website. This is the primary method for requesting information, asking specific questions about service plans, or starting the onboarding process.
Is this service available to businesses throughout New Zealand?
Yes, the company operates as a New Zealand-based provider, offering VoIP solutions specifically designed to meet the needs of local businesses across the country.
What kind of technical support is available for users?
Support is provided to ensure that business communication remains uninterrupted. Clients can contact the support team through the official website channels to resolve technical issues or receive assistance with system configuration.
Can existing phone numbers be kept when switching to this service?
Porting existing business numbers is a standard part of the transition process. This allows companies to upgrade their communication technology without the disruption of changing contact details for their customers.
Are there long-term contracts required for these VoIP services?
The service is structured to provide flexibility for business owners. Details regarding contract terms and subscription lengths can be discussed directly with the sales team to find a plan that aligns with specific operational requirements.
Does the VoIP system require specialized hardware?
While the service works with various internet-connected devices, including softphones on computers and mobile apps, the team can provide guidance on compatible hardware if physical desk phones are preferred for the office environment.
How does the setup process work for new clients?
The onboarding process is streamlined to minimize downtime. After an initial consultation to assess communication needs, the team assists with the configuration of the cloud phone system, ensuring a smooth transition from legacy systems.
Is the VoIP service scalable for growing companies?
The cloud-based nature of the platform makes it highly scalable. As a business grows, adding new lines or extensions is a simple process, allowing communication infrastructure to expand at the same pace as the organization.
What industries can benefit from these communication solutions?
The VoIP solutions are versatile and suitable for a wide range of industries, including retail, professional services, hospitality, and any sector that relies on consistent, high-quality voice communication with clients.
Are there security measures in place for the VoIP calls?
The service prioritizes secure communication. By utilizing modern encryption standards for voice data transmitted over the internet, the platform ensures that business conversations remain private and protected.
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