Country
State
Cities
third party logistics and fulfillment
2009
NA
250 - 999
China
SFC Services, a subsidiary of SFC HOLDINGS Co., Ltd. (ChiNext stock code 301558), is a leading cross-border logistics service provider committed to achieving global delivery within 7 days, enhancing the shopping experience for consumers worldwide. Our logistics network spans over 220 countries, with specialized routes in more than 30 countries, including North America, Latin America, and Europe. With a daily handling capacity of over 500,000 parcels and a membership exceeding 100,000, we are a major logistics enterprise in Shenzhen. SFC Services is a recommended provider for Amazon and Walmart, and is also recognized by prominent international e-commerce platforms such as AliExpress, eBay, Shopify, Coupang, Allegro, and Kaufland.de.
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No.19 Langshan Road Nanshan District Shenzhen Guangdong China 518057
15361532158
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What core services does SFC provide for e-commerce businesses?
SFC specializes in comprehensive cross-border e-commerce logistics. Services include global order fulfillment, warehousing, international shipping, and specialized logistics solutions tailored for e-commerce sellers looking to reach international markets from China.
How does the order fulfillment process work?
The process begins by shipping inventory to an SFC warehouse. Once orders are received from an online store, the system automatically syncs the data. The warehouse team then picks, packs, and dispatches the items to the final destination using selected shipping methods.
Which shipping methods are available for international delivery?
A wide range of shipping options is available, including express courier services, postal services, and dedicated air or sea freight lines. These options are designed to balance speed and cost depending on the destination country and package requirements.
Can I integrate my online store with the SFC platform?
Yes, the platform supports seamless integration with major e-commerce marketplaces and platforms like Shopify, eBay, Amazon, and WooCommerce. This allows for automated order importing and real-time tracking updates.
Where are the warehouses located?
SFC operates multiple warehouse facilities strategically located in China, primarily in major logistics hubs like Shenzhen. These locations are optimized for efficient processing and quick dispatch to international shipping ports and airports.
How does the company handle inventory management?
Clients gain access to a digital dashboard that provides real-time visibility into stock levels across all warehouse locations. This system allows for monitoring inventory turnover, managing stock alerts, and planning replenishment to avoid stockouts.
Is there a minimum order volume required to use these services?
SFC caters to a diverse range of clients, from small startups to large enterprises. While specific volume requirements may vary based on the service level, the platform is designed to be scalable to accommodate growing businesses.
What kind of support is available for international shipping issues?
Dedicated customer support teams are available to assist with logistics inquiries, shipping status updates, and problem resolution. Support is provided through the online portal to ensure timely communication regarding shipments.
How are shipping costs calculated?
Shipping costs are determined by factors such as package weight, dimensions, destination country, and the selected shipping carrier. The online platform provides a shipping calculator tool to help estimate costs before dispatching orders.
Does the company offer packaging services?
Yes, professional picking and packing services are included. This ensures that items are securely prepared for international transit, meeting the specific requirements of various carriers to prevent damage during shipping.
Are there specialized services for dropshipping businesses?
SFC provides dedicated support for dropshippers, including flexible inventory storage and direct-to-consumer shipping. This allows dropshipping businesses to manage their supply chain efficiently without needing to handle physical stock personally.
How long has the company been operating in the logistics industry?
Established in 2007, the company has over a decade of experience in the cross-border e-commerce logistics sector, helping global sellers navigate the complexities of international shipping and fulfillment.
Can I track my shipments after they leave the warehouse?
Every shipment is assigned a tracking number that can be monitored through the SFC portal. This tracking information is also synced back to the client's sales channel, allowing end customers to view the status of their orders.
What industries are best served by these logistics solutions?
The services are primarily designed for e-commerce retailers, online marketplaces, and brands selling physical goods internationally. This includes industries ranging from electronics and fashion to home goods and accessories.
How can a new client get started with the services?
New clients can register for an account directly through the official website. Once registered, the account manager or support team provides guidance on setting up the warehouse connection and integrating the online store.
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