Country
State
Cities
CANADIAN CALL CENTER. OFFSHORE WAGES.
2017
< $25/hr
10 - 49
Canada
Scalable Outsourcing is a mixed inbound and outbound premium call-center outsourcing enterprise with locations in the Philippines and India. We design and implement full call-center solutions for businesses looking for cost-effective quality services. Our executive team is composed of top Network Engineers, Experienced Human Resource Managers, and Customer Service Experts.
Since Scalable Outsourcing caters to clientele across many different times zones, our center operates 24 hours a day, seven days a week, 365 days a week. In addition, our business processes have been setup to expend quickly, which gives our clients full flexibility to scale their campaigns as their companies grow.
We work one on one with our partners to develop customized solutions that fit their needs and adjust as required over time. Our services easily integrate within any organization and can enable businesses to fully realize the benefits of improved productivity and customer satisfaction.
Explore Scalable Outsourcing office locations and service areas.
1760 Courtwood Cres Ottawa Ontario Canada K2C2B5
1-877-489-2135
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
No Portfolios Found yet...
Read Scalable Outsourcing reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What core services does Scalable Outsourcing provide?
The company specializes in providing dedicated remote teams and staff augmentation services. This includes sourcing, vetting, and managing talent across various technical and operational roles to help businesses scale their operations efficiently.
Does the company offer dedicated developers for hire?
Yes, the company focuses on providing dedicated remote developers and specialized technical talent. Clients can hire individual experts or build entire remote teams tailored to specific project requirements and technical stacks.
Which industries does Scalable Outsourcing serve?
The company supports a diverse range of industries, including technology, e-commerce, healthcare, finance, and logistics. The flexible staffing model allows them to adapt to the unique operational needs of businesses across various sectors.
What is the primary hiring model used by the company?
The company utilizes a staff augmentation model. This allows clients to integrate remote professionals directly into their existing internal teams, maintaining full control over the workflow, project management, and daily operations.
How does the recruitment process work?
The process involves identifying specific client needs, sourcing candidates from a global talent pool, conducting rigorous technical and soft-skill vetting, and presenting the most qualified professionals for final selection by the client.
Can startups benefit from these outsourcing services?
Startups frequently use these services to scale quickly without the high overhead costs of local recruitment. The model provides the flexibility to add or reduce team members as the startup grows or project demands change.
Does the company work with large enterprise clients?
Yes, the company supports enterprise-level organizations by providing scalable remote teams that can handle complex, long-term projects and fill critical skill gaps within existing departments.
What technologies do the remote teams specialize in?
The talent pool covers a wide array of modern technologies, including front-end and back-end web development, mobile app development, cloud infrastructure, and data analytics, ensuring support for most contemporary tech stacks.
How does the company ensure the quality of the remote talent?
Quality is maintained through a strict vetting process that evaluates both technical proficiency and communication skills. Only candidates who meet high performance standards are presented to clients for consideration.
Is there support for long-term project maintenance?
Yes, the dedicated team model is designed for long-term collaboration. Once onboarded, these professionals become an extension of the client's team, providing ongoing development, maintenance, and support for the duration of the engagement.
How can a business contact the company to start a project?
Interested businesses can reach out through the contact form on the official website. Providing details about specific hiring needs or project requirements allows the team to respond with a tailored staffing strategy.
What makes this company different from other outsourcing providers?
The focus is on transparency, speed of recruitment, and high-quality talent matching. By prioritizing the cultural and technical fit, the company ensures that remote professionals integrate seamlessly into the client's existing work environment.
Are the remote teams managed by the client or the company?
The client retains full management control. The remote professionals work directly under the client's internal processes, reporting structures, and project management tools, ensuring total alignment with company goals.
Does the company provide office space for remote teams?
The model is primarily focused on remote work, allowing teams to operate from locations that best suit their productivity. This approach removes geographical barriers and provides access to a broader, global talent pool.
How quickly can a new team member be onboarded?
Onboarding timelines vary based on the specific skill set required. However, the company is structured to expedite the recruitment and vetting process, significantly reducing the time-to-hire compared to traditional recruitment methods.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About Scalable Outsourcing
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.