Country
State
Cities
Providing reliable service for over 25 years.
1989
< $25/hr
2 - 9
United States
Satellite Specialized Transportation Inc. has been in business since 1989. Our company annually earns a high industry credit rating, as rated by Dunn & Bradstreet. Our reputation and extensive resources allow us to consistently provide our customers with excellent service.
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63211 Service Road Bend Oregon United States 97703
800.578.0956
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What kind of transportation services does Satellite Specialized Transportation provide?
The company specializes in high-value, sensitive, and specialized freight transportation. This includes services like air-ride trailers, climate-controlled transport, lift-gate services, and white-glove delivery options tailored for delicate or high-security equipment.
Which industries does the company primarily serve?
Services are provided to a wide range of sectors, including medical and laboratory equipment, high-tech electronics, aerospace components, trade show displays, and fine art or museum exhibits that require careful handling.
Does the company offer nationwide shipping within the United States?
Yes, transportation services are available across the continental United States. The logistics network is designed to handle long-haul shipments as well as regional distribution for specialized cargo.
Are the drivers experienced in handling sensitive equipment?
The drivers are specifically trained in the handling, loading, and securing of high-value and sensitive goods. They are experienced in using specialized equipment to ensure that fragile items remain stable and protected throughout the entire transit process.
What type of equipment is used to ensure cargo safety?
The fleet is equipped with modern air-ride suspension trailers, which significantly reduce road vibration. Additionally, vehicles feature e-track systems, load bars, straps, and padding to secure items of various shapes and sizes during transport.
Can the company handle time-sensitive or urgent shipments?
Yes, expedited shipping options are available for clients who have strict deadlines. The logistics team coordinates schedules to ensure that time-critical equipment arrives at its destination within the required timeframe.
Is there a way to track a shipment while it is in transit?
Clients have access to shipment tracking and status updates. The dispatch team maintains communication with drivers to provide accurate information regarding the location and estimated arrival time of the cargo.
Does the company provide inside delivery services?
Yes, white-glove and inside delivery services are available. This includes moving equipment from the trailer into a specific room, office, or laboratory setting, as well as uncrating and debris removal if requested.
How does the company ensure the security of high-value freight?
Security is prioritized through secure loading procedures, monitored transit routes, and experienced personnel. The company focuses on minimizing handling points to reduce the risk of damage or loss for high-value assets.
Are there specialized services for trade show logistics?
Trade show transportation is a core service. This includes managing the specific delivery windows required by convention centers, handling fragile display materials, and ensuring that everything is ready for setup on time.
How can a client request a quote for transportation services?
Quotes can be requested by contacting the office directly through the website. Providing details such as the type of cargo, dimensions, weight, and pickup/delivery locations will help the team provide an accurate estimate.
Does the company handle international or cross-border shipments?
The primary focus is on domestic transportation within the United States. For specific inquiries regarding cross-border logistics, it is best to contact the dispatch team to discuss the feasibility of the route.
What should be done if a shipment requires climate control?
Climate-controlled trailers are available for sensitive equipment that must be kept within specific temperature ranges. This service is ideal for medical devices, chemicals, or other temperature-sensitive technology.
Is the company licensed and insured?
The company operates in full compliance with Department of Transportation regulations. All shipments are covered by appropriate cargo insurance policies to provide peace of mind regarding the safety and security of the transported goods.
What is the best way to get in touch with customer support?
Customer support can be reached via the contact information provided on the official website. The team is available to assist with booking, tracking, and answering specific questions regarding service capabilities.
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