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"Everything You Need To Get Your Business Online!"
2000
< $25/hr
10 - 49
United Kingdom
Pickaweb was created by founders Tony Messer & Pilar Torres Wahlberg back in 1999. As one of the UK’s first web hosting providers we have grown to host tens of thousands of websites. Our aim is simple; to offer the service we would want ourselves - power, reliability & security but backed up by a personal level of expert service around the clock - instant, expert support when you need it. When we started out we just couldn’t get the level of support that we needed from the various hosting companies we tried. We felt that if we had a question or an issue that needed attention “send us an email & we’ll get back to you when we can” or “thank you for waiting, you are 5th in the queue” was not the level of service we needed. When you are starting out cost matters & we wanted a great host with great, knowledgeable support. We wanted a helping hand & we couldn’t get it. One thing that we really took to heart is that when your business & your livelihood depends on your website, then you need to have the right people supporting you. We were pioneers of Live Chat & we know that this is one of the things that set us apart from our competitors. For us, Live Chat is not just a sales tool, it’s a support tool. We are there for you when you have a question - having highly skilled web hosting technicians at your fingertips is what we can offer you. We are like your internet technical department & our tech team are ‘A’ Players - highly trained specialists, but who speak your language.
Explore Pickaweb office locations and service areas.
27 Old Gloucester Street London London United Kingdom WC1N 3AX
0800 802 1588
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What core services does Pickaweb provide?
Pickaweb specializes in web hosting solutions, including shared hosting, VPS hosting, dedicated servers, and cloud hosting. Additionally, the company offers domain name registration, SSL certificates, and website builder tools to help businesses establish and maintain an online presence.
How long has Pickaweb been operating in the hosting industry?
Established in 2000, the company has over two decades of experience providing web hosting services and domain registration to a wide range of clients.
Where is Pickaweb based?
The company is headquartered in the United Kingdom, specifically located in Brighton, and focuses on providing reliable hosting services to customers primarily within the UK and internationally.
Does Pickaweb offer support for WordPress users?
Yes, specialized WordPress hosting is available. This includes features like one-click installations, optimized performance settings, and dedicated support to ensure WordPress sites run smoothly and securely.
What kind of customer support is available?
Support is accessible through various channels, including live chat, email, and a comprehensive online knowledge base. The support team is available to assist with technical queries, account management, and troubleshooting.
Can I transfer an existing domain name to Pickaweb?
Yes, domain transfers are supported. The process allows users to move their existing domain names to the platform, consolidating their web services under one account.
Does Pickaweb provide email hosting services?
Yes, professional email hosting is included with many of the hosting packages, allowing businesses to create custom email addresses that match their domain name.
Are SSL certificates included with hosting plans?
Yes, SSL certificates are available to ensure website security. These are essential for encrypting data between the server and the visitor's browser, which helps build trust and improves search engine rankings.
What is the benefit of using the provided website builder?
The website builder is designed for users who want to create a professional site without needing advanced coding skills. It offers drag-and-drop functionality and various templates to simplify the design process.
Does Pickaweb offer VPS hosting for growing businesses?
Yes, Virtual Private Server (VPS) hosting is available for those who require more control, power, and flexibility than shared hosting provides. It is a suitable option for businesses that have outgrown basic hosting plans.
Is there a money-back guarantee on hosting services?
A 30-day money-back guarantee is offered on hosting plans, providing peace of mind for new customers who want to test the service quality.
Does the company provide automated backups?
Many hosting plans include backup features to help protect website data. Users are encouraged to check the specific details of their chosen plan to understand the frequency and retention of these backups.
Can I upgrade my hosting plan later?
Yes, scaling resources is straightforward. As a website grows and requires more bandwidth or storage, users can upgrade their hosting plan to accommodate increased traffic and data needs.
Does Pickaweb offer dedicated server options?
Yes, dedicated servers are available for clients who need maximum performance, security, and complete control over their server environment without sharing resources with other users.
How does Pickaweb ensure website security?
Security measures include firewalls, regular server monitoring, and the availability of SSL certificates. These tools work together to protect websites from common online threats and unauthorized access.
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