Country
State
Cities
Australian Telecom & Security Solutions Provider
1998
$50 - $99/hr
50 - 249
Australia
Phone Business is an Australia-wide Telecommunications and Internet Services Provider. The team at Phone Business have provided Telecom and Internet solutions for hundreds of small to medium business throughout Australia for almost 20 years. Phone Business was established in 1998 as a telephone system supply and installation company and in 2001 became a full service provider of fixed line, VOIP and Internet Services.
Explore Phone Business office locations and service areas.
Suite 55 17 Coleman Pde Glen Waverley Victoria Australia 3150
(03) 99082184
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
No Portfolios Found yet...
Read Phone Business reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What core services does Phone Business provide?
The company specializes in business telecommunications solutions. This includes providing hosted PBX systems, VoIP services, SIP trunking, and high-speed business internet connectivity designed to streamline communication for organizations of various sizes.
Where is the company located?
The business is based in Australia, with its head office located in Melbourne, Victoria. It serves clients across the country, providing localized support and telecommunications infrastructure.
Does the company offer cloud-based phone systems?
Yes, hosted PBX and cloud-based phone solutions are a primary offering. These systems allow businesses to manage calls over the internet, providing flexibility for remote work and multi-site operations without the need for traditional on-site hardware.
Can businesses keep their existing phone numbers when switching?
Yes, number porting is a standard part of the service. The company manages the process of transferring existing landline or mobile numbers to their network, ensuring minimal disruption to business operations during the transition.
What industries does the company serve?
Services are tailored for a wide range of sectors, including retail, professional services, healthcare, and hospitality. Any business requiring reliable voice communication, call routing, or internet connectivity can utilize these telecommunications solutions.
Does the company provide support for remote or hybrid teams?
Yes, the hosted phone solutions are specifically designed to support flexible working environments. Employees can use mobile apps or softphones on their computers to make and receive business calls from any location with an internet connection.
Is technical support available for clients?
Technical support is provided to assist with system configuration, troubleshooting, and ongoing maintenance. Clients can reach out through the contact channels listed on the website to resolve connectivity or hardware issues.
How can a business contact the team to get started?
Interested clients can contact the company by calling the phone number provided on the website or by filling out the online inquiry form. This allows the team to assess specific communication needs and provide a tailored quote.
Does the company offer hardware like desk phones?
Yes, a range of compatible hardware, including modern IP desk phones and conference room units, is available to complement the hosted PBX services. These devices are pre-configured to work seamlessly with the network.
Are the telecommunications plans scalable?
The service models are designed to be scalable, allowing businesses to add or remove user extensions as their team grows or changes. This flexibility ensures that companies only pay for the capacity they currently require.
What is the benefit of switching to SIP trunking?
SIP trunking replaces traditional physical phone lines with a digital connection. This typically results in significant cost savings on call rates and provides better reliability and call quality compared to legacy copper-based systems.
Does the company provide business internet services?
Yes, high-speed business internet solutions are offered to ensure stable connectivity for VoIP services and general office operations. These plans are optimized to support the bandwidth requirements of modern business communication tools.
Are there features for managing incoming calls?
The phone systems include advanced call management features such as auto-attendants, call forwarding, voicemail-to-email, and hunt groups. These tools help businesses manage high call volumes and ensure customers are directed to the right department.
Is the service suitable for small businesses?
The solutions are highly suitable for small businesses, offering enterprise-grade features at an affordable price point. The setup is designed to be straightforward, allowing small teams to professionalize their communication without complex infrastructure.
How does the company ensure call quality?
Call quality is maintained through the use of dedicated business-grade internet connections and optimized network routing. By prioritizing voice traffic, the systems minimize latency and jitter, ensuring clear communication for every call.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About Phone Business
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.