Country
State
Cities
A Masterplan Designs
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< $25/hr
2 - 9
Canada
PCTechs has been around since 2002 and is the most reliable name in the on-site support business. We provide wide range of technical support including repairs, upgrades and trainings. PCTechs also specializes in IT support and management, website development, digital marketing and custom application development. If you are interested in one of our services or want to learn more, please call us at 905.662.7333. We provide IT services in Hamilton, Burlington, Oakville, Grimsby, West Lincoln, Stoney Creek, Ancaster, Dundas, Mississauga, Brampton and the GTA (Greater Toronto Area).
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442 Millen Road Unit 6 Stoney Creek Ontario Canada L8E 6H2
9056627333
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What primary services does PC Techs provide?
PC Techs specializes in comprehensive IT solutions including managed IT services, computer repair, network support, data recovery, and cybersecurity measures. The company focuses on maintaining business infrastructure and resolving technical issues for both residential and commercial clients.
Where is the company located?
The company operates out of its office located at 1000 Finch Avenue West, Suite 600, in Toronto, Ontario.
Does PC Techs offer support for small businesses?
Yes, the company provides dedicated IT support tailored to small and medium-sized businesses, helping them manage their technology needs, secure their networks, and ensure operational efficiency.
Can I get help with computer repair services?
Absolutely. PC Techs offers professional repair services for various computer hardware issues, including laptop screen replacements, virus removal, hardware upgrades, and troubleshooting for slow performance.
How can I contact the team for technical support?
Clients can reach out by calling the office directly at 416-633-8324 or by visiting the contact page on the official website to submit an inquiry.
Does the company provide data recovery services?
Yes, data recovery is a core service. The technicians assist in retrieving lost or corrupted files from damaged hard drives, USB drives, and other storage media.
Is remote support available?
PC Techs offers remote IT support, allowing technicians to troubleshoot and resolve software-related issues quickly without requiring an on-site visit, which helps minimize downtime for clients.
Does the company handle network setup and security?
Yes, the company designs, installs, and secures network infrastructures. This includes setting up routers, firewalls, and wireless access points to ensure a stable and protected connection for business operations.
Are there services available for residential clients?
While the company serves businesses, it also provides expert technical support and repair services for residential customers dealing with personal computer issues or home network connectivity problems.
What approach is taken toward cybersecurity?
The company implements robust security protocols, including malware protection, firewall configuration, and regular system updates to safeguard client data against unauthorized access and cyber threats.
Does the company offer ongoing maintenance plans?
Yes, managed IT service plans are available to provide proactive maintenance, ensuring that systems remain updated and functional to prevent potential technical failures before they occur.
Can PC Techs assist with hardware upgrades?
The team provides consultation and installation services for hardware upgrades, such as increasing RAM, installing SSDs, or replacing outdated components to improve overall system speed and performance.
Is there a specific area served by the company?
The company primarily serves the Greater Toronto Area, providing localized IT support and on-site technical assistance to businesses and residents within the region.
What is the typical process for requesting a service?
Clients can initiate a service request by calling the office or using the online contact form. A technician will then assess the issue and determine whether it can be resolved remotely or if an on-site visit is necessary.
Does the company handle virus and malware removal?
Yes, the technicians are experienced in identifying and removing malicious software, viruses, and spyware, while also implementing security measures to prevent future infections.
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