Country
State
Cities
Cloud Computing
1991
$25 - $49/hr
2 - 9
United States
At PC Doctor, We Provide Reliability & Security for your computer Network. Our Proactive IT management support gives you the freedom to rest easy, knowing that your business is always operating at its highest level, with IT management that catches problems before they affect your business. Our dedication to the highest level of customer service and support ensures you'll never have to stress about technology again. We provide peace of mind.
Explore PC Doctor office locations and service areas.
2021 Murray Ave. Suite B Pittsburgh Pennsylvania United States 15217
412-214-9672
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PC Doctor exceptional IT Services services give clients a considerable advantage over the competition.
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What primary services does PC Doctor provide?
The company specializes in comprehensive IT support and computer repair services. This includes troubleshooting hardware and software issues, virus and malware removal, data recovery, network setup, and performance optimization for both residential and business computer systems.
Does the company offer on-site support?
Yes, on-site technical support is available. Technicians can visit your home or office to diagnose and resolve technical problems directly, ensuring that your equipment is functioning correctly without the need to transport your devices.
Can PC Doctor assist with business IT needs?
Yes, professional IT services are available for businesses. This includes network management, server maintenance, security solutions, and ongoing technical support to ensure that business operations run smoothly and efficiently.
Is remote support an option for technical issues?
Remote support services are provided for quick and efficient troubleshooting. By connecting to your computer securely over the internet, technicians can diagnose and fix many software-related problems without requiring an in-person visit.
What types of hardware issues can be repaired?
Repair services cover a wide range of hardware components, including screen replacements, keyboard repairs, power supply issues, motherboard diagnostics, and hard drive upgrades for laptops and desktop computers.
Does the company help with virus and malware removal?
Yes, thorough virus and malware removal services are offered. Technicians scan your system to identify and eliminate malicious software, ensuring your data is secure and your computer is protected from future threats.
Is data recovery available for damaged drives?
Data recovery services are available to help retrieve important files from damaged, corrupted, or failing hard drives and storage media. Every effort is made to recover lost documents, photos, and critical business data.
How can a service appointment be scheduled?
Appointments can be scheduled by contacting the office directly through the phone number listed on the official website. Staff members are available to discuss your technical issues and arrange a convenient time for a technician to assist you.
Does the company provide network and Wi-Fi setup?
Yes, assistance with network and Wi-Fi setup is provided. This includes configuring routers, extending wireless coverage, and ensuring that all devices in your home or office are connected securely and reliably.
Are there services for laptop screen replacements?
Laptop screen replacement is a standard service. If a screen is cracked, flickering, or completely dark, technicians can source and install a compatible replacement display to restore full functionality to the device.
Can the company help with slow computer performance?
Performance optimization services are available to address slow computer speeds. This involves cleaning up temporary files, managing startup programs, updating software, and performing hardware upgrades like adding RAM or installing SSDs to improve overall system responsiveness.
Is there support for operating system installations?
Yes, assistance with operating system installation and upgrades is provided. Whether you need a fresh install of Windows or an upgrade to a newer version, technicians ensure that all drivers and updates are correctly configured.
Does the company work with both Windows and Mac computers?
Technical support and repair services are provided for both Windows-based PCs and Apple Mac computers. Technicians are equipped to handle the specific software and hardware requirements of both platforms.
Are there any guarantees on repair work?
The company stands behind the quality of its repair work. Specific details regarding service warranties and guarantees are provided at the time of service, ensuring customer satisfaction with the completed repairs.
What is the typical turnaround time for repairs?
Turnaround times vary depending on the complexity of the issue and the availability of necessary parts. During the initial diagnostic phase, a technician will provide an estimated timeline for when the repair will be completed.
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