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Creating Loyal Customers Takes More Than Just a Loyalty Program
2007
$50 - $99/hr
50 - 249
United States
PAR Retail empowers convenience and fuel retailers to drive business outcomes with purpose-built loyalty solutions. At PAR Retail, we focus on outcomes. Your outcomes. And while there are certain metrics that every retailer tracks, we know that every business faces unique challenges and has unique customers. That’s why we don’t treat every retailer the same. Our mission is to deliver the results that matter to your business. Our solutions have proven to be so successful that we’ve out-delivered with 100% of our retailers.
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211 N 13th Street Suite 802 Philadelphia Pennsylvania United States 19107
267-519-3669
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What core services does PAR Retail provide?
PAR Retail specializes in providing unified commerce solutions for the restaurant and retail industries. The core offerings include point-of-sale hardware, cloud-based software, back-office management tools, and integrated payment processing systems designed to streamline operations and improve the customer experience.
Which industries does PAR Retail primarily serve?
The company focuses exclusively on the restaurant and retail sectors. This includes quick-service restaurants, fast-casual dining, table-service establishments, and various retail businesses that require robust, scalable technology to manage transactions and customer interactions.
What specific technologies are included in the PAR Retail ecosystem?
The technology suite includes the Brink POS software, the Punchh loyalty and engagement platform, and the Data Central back-office solution. These are complemented by durable hardware options such as the PAR EverServ terminals, which are built to withstand demanding commercial environments.
How does the Punchh platform help businesses?
Punchh is a customer loyalty and engagement platform that helps brands build deeper relationships with their guests. It uses data-driven insights to create personalized marketing campaigns, manage loyalty programs, and drive repeat visits through mobile apps and digital channels.
What is the purpose of the Data Central back-office solution?
Data Central serves as a comprehensive back-office management tool that helps operators control costs and improve efficiency. It provides features for inventory management, labor scheduling, and financial reporting, allowing managers to make informed decisions based on real-time data.
Is PAR Retail hardware designed for high-volume environments?
Yes, the EverServ hardware line is specifically engineered for high-volume, mission-critical environments. These terminals are built for durability and reliability, ensuring that restaurant and retail operations can continue running smoothly even during peak hours.
Does the company offer integrated payment processing?
Yes, integrated payment processing is a key component of the unified commerce platform. By consolidating payments with point-of-sale and back-office systems, businesses can simplify their financial reconciliation and improve security across all transaction points.
Can PAR Retail solutions scale for enterprise-level businesses?
The technology is designed to support both individual locations and large, multi-unit enterprise chains. The cloud-based architecture allows for centralized management, making it easy to deploy updates, monitor performance, and maintain consistency across hundreds or thousands of locations.
How does the Brink POS software support restaurant operations?
Brink POS is a cloud-native platform that provides flexibility for various service models, including counter service, drive-thru, and table service. It is designed to be intuitive for staff while providing owners with the tools needed to manage menus, pricing, and orders from a single interface.
Where is PAR Retail headquartered?
The company is headquartered in New Hartford, New York, with additional operations and support teams located across various regions to serve a global client base.
How can potential clients get in touch for a demo or inquiry?
Interested parties can contact the company through the official website by filling out the inquiry form on the contact page. This allows the sales team to reach out and discuss specific business needs, provide product demonstrations, or answer questions regarding implementation.
Does the company provide support for its hardware and software?
Yes, comprehensive support services are available to ensure that hardware and software remain operational. This includes technical assistance, maintenance, and resources to help clients maximize the value of their technology investment.
What is the focus of the unified commerce approach?
The unified commerce approach aims to break down data silos by connecting point-of-sale, loyalty, and back-office systems. This integration provides a single source of truth for business operations, enabling better inventory control, improved labor management, and a more cohesive customer experience.
Are there resources available for existing customers?
Existing customers have access to a dedicated support portal and resources designed to assist with system updates, troubleshooting, and training. These resources are intended to ensure that businesses can leverage the full capabilities of their installed PAR systems.
What makes the company's approach to retail technology unique?
The company differentiates itself by offering an end-to-end ecosystem that combines hardware, software, and data analytics specifically tailored for the restaurant and retail sectors. By controlling both the physical terminals and the cloud-based management software, it provides a seamless and reliable experience for operators.
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