Country
State
Cities
We send anything anywhere!
2009
NA
50 - 249
United Kingdom
We are PACK & SEND, an international courier delivery service and logistics provider, operating from a growing network of conveniently located shops on the high street. We are the UK’s leading specialist packaging and delivery company. We ship to the UK, Europe and make international courier deliveries to destinations worldwide. Our bespoke packaging solutions and comprehensive delivery services allow us to PACK & SEND anything anywhere.
Trading worldwide since 1993 and in the UK since 2009 we have decades of experience helping our customers. The quality of the service we've provided during this time is recognised in our industry-leading review scores on both Trustpilot and Google.
Explore PACK & SEND UK office locations and service areas.
43-45 Milford Road Reading England United Kingdom RG1 8LG
03458739990
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What kind of items can be shipped through PACK & SEND UK?
The company handles a wide variety of items, ranging from small parcels and documents to large, fragile, or awkward goods. This includes antiques, fine art, medical equipment, IT hardware, and even personal effects for international relocation.
Does the company offer international shipping services?
Yes, international shipping is a core service. The company provides global delivery solutions for both business and private customers, utilizing a network of international carriers to reach destinations worldwide.
Can I get help with packing fragile or high-value items?
Absolutely. Professional packing services are available specifically for fragile, high-value, or oversized items. The team uses custom crating and specialized packing materials to ensure goods are protected during transit.
How does the company determine shipping costs?
Shipping costs are calculated based on several factors, including the dimensions and weight of the package, the destination, the level of service required, and any additional requirements like insurance or specialized packing.
Is there an option to insure my shipment?
Yes, comprehensive transit warranty cover is available for shipments. This provides peace of mind by protecting the value of goods against loss or damage while in transit.
Where are the service centers located?
There are multiple service centers located across the UK. Customers can find their nearest location by using the store locator tool on the website, which provides contact details and addresses for local branches.
Does the company provide services for businesses?
Yes, business solutions are a major part of the service offering. This includes fulfillment services, regular courier collections, and tailored logistics support for companies of all sizes, from small startups to large enterprises.
Can I track my shipment after it has been sent?
Tracking is available for shipments. Customers can monitor the progress of their items through the online tracking portal provided by the company, ensuring visibility from collection to final delivery.
What is the process for requesting a shipping quote?
Quotes can be requested directly through the website by filling out an inquiry form. Providing details about the item, its dimensions, and the destination allows the team to provide an accurate estimate for the service.
Does the company handle the shipping of IT equipment?
Yes, the company specializes in the logistics of IT and technical equipment. This includes secure packing and transport for servers, computers, and sensitive electronic hardware, ensuring they arrive safely at their destination.
Are there specific services for auction house buyers?
Yes, the company works closely with auction houses and their buyers. They offer a seamless service that includes collecting items from the auction site, professional packing, and shipping them directly to the buyer's location.
Can the company assist with moving personal effects abroad?
Yes, international relocation services are available for individuals moving personal effects. The team manages the logistics, including packing and documentation, to help simplify the process of sending belongings overseas.
How does the company ensure the safety of large or awkward items?
Safety is managed through custom packing solutions. For large or awkward items, the team constructs bespoke crates or uses specialized materials to provide structural support and protection, minimizing the risk of damage during transit.
Is it possible to arrange a regular courier collection?
Yes, businesses can arrange regular courier collections to suit their operational needs. This service is designed to streamline the shipping process for companies that send parcels on a frequent basis.
How can I contact a local service center directly?
Contact information for each service center is available on the website. Users can search for their nearest branch to find a direct phone number and email address to discuss specific shipping requirements.
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