Country
State
Cities
Smart Multilingual BPO services company
2013
< $25/hr
250 - 999
United Kingdom
We are a pure player in Data and content oriented services in 20+ languages
We have more than 8 years experiences. We have 4 delivery centers in Bulgaria, Madagascar & Egypt allowing to manage projects in in English, French, German, Italian, Spanish, Portuguese but also Arabic, Polish, Dutch, Finnish, Danish, Irish, Swedish, Ukrainian, Hungarian, Norwegian, Slovak, Croatian, Romanian, Turkish, Greek, Bulgarian, + on demands.
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Berkeley Square House 2nd Floor Berkeley Square London London United Kingdom W1J 6BD
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What core services does Oworkers provide?
Oworkers specializes in data-related services including data entry, data processing, data enrichment, and data annotation. The company also provides content moderation, transcription, and various back-office support solutions tailored to business needs.
Which industries does Oworkers serve?
The company supports a wide range of sectors, including e-commerce, retail, healthcare, real estate, finance, and technology. They also work with startups and large enterprises requiring scalable data management and digital support.
Where are Oworkers offices located?
Oworkers maintains a global presence with delivery centers located in Europe, North Africa, and Asia. This geographic spread allows for 24/7 operations and multilingual support capabilities.
What makes Oworkers different from other BPO providers?
The company distinguishes itself through a focus on high-quality data services, a flexible hiring model, and a commitment to data security. They emphasize a partnership approach, ensuring that teams are fully integrated with the client's specific workflows and quality standards.
Does Oworkers provide services for startups?
Yes, the company works with businesses of all sizes, including startups. They offer scalable solutions that allow growing companies to outsource labor-intensive tasks, helping them focus on core product development and market expansion.
How does the company handle data security?
Data security is a priority, and the company adheres to strict international standards. They are GDPR compliant and implement robust security protocols to ensure that client information remains protected throughout the entire processing lifecycle.
Can Oworkers handle multilingual projects?
Yes, the company offers support in multiple languages. Their global team structure enables them to manage projects requiring native-level proficiency in various languages, making them suitable for international business operations.
What is the hiring model for dedicated teams?
Clients can hire dedicated teams that work exclusively on their projects. This model provides full control over the team's daily tasks, training, and management, effectively acting as an extension of the client's internal workforce.
How does the company ensure quality in data annotation?
Quality is maintained through rigorous training programs, continuous monitoring, and structured feedback loops. The team uses specialized tools and follows precise client guidelines to ensure high accuracy and consistency in all data annotation tasks.
Is 24/7 support available?
Yes, due to the global distribution of delivery centers across different time zones, the company can provide round-the-clock support, ensuring that projects remain on schedule regardless of the client's location.
What kind of back-office support is offered?
Back-office support includes tasks such as document digitization, database management, customer support, and administrative processing. These services are designed to streamline operations and reduce the burden of repetitive tasks on internal staff.
How can a potential client contact the company?
Interested parties can reach out through the contact form on the official website. The team typically responds to inquiries to discuss specific project requirements and provide tailored service proposals.
Does Oworkers provide training for their staff?
Yes, staff undergo comprehensive training tailored to the specific requirements of each project. This ensures that the team is fully aligned with the client's quality expectations and operational procedures before work begins.
What is the process for starting a new project?
The process generally begins with a consultation to understand the project scope and requirements. Once the needs are defined, the company sets up a dedicated team, establishes communication channels, and initiates the workflow based on agreed-upon KPIs.
Does the company handle large-scale enterprise projects?
Yes, the company is equipped to handle large-scale enterprise projects. They have the infrastructure and workforce capacity to scale operations quickly, meeting the high-volume demands of global organizations.
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