Country
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Redefine How You Scale Your Business.
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NA
250 - 999
United States
Outsource Access is an award-winning company that helps entrepreneurial businesses realize their potential. Created by a US entrepreneur frustrated by the shortcomings of other outsourcing firms, OA is an offshore fully-managed virtual assistant and outsourcing services provider in the Philippines with over 450 employees expanding to 1000+ by the end of 2023. The majority of our growth has been driven by the referral of existing Clients due to our commitment to quality. As a customized outsourcing solution we help businesses redefine how they scale by providing highly-skilled and cost-effective virtual staff in the areas of sales, marketing, HR, customer service, operations, bookkeeping, admin tasks, and more. We have served thousands of clients in more than 50 industries such as manufacturing, healthcare, construction, real estate, retail, e-commerce, legal and professional services, and more. With Outsource Access, your business can tap into a virtual workforce with a highly flexible schedule. Our signature vetting and assessment process ensures an outstanding fit between Clients and our virtual staff for a long-term, sustainable experience. Whether you are a small to medium-sized business owner looking to create time to perform deeper work or the owner of a large enterprise in search of a much-needed workforce boost, we have a custom solution designed to meet every business's specific needs.
Explore Outsource Access office locations and service areas.
1155 Mount Vernon Hwy Ste 800 Atlanta Georgia United States 30338
+1 470-264-4827
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What core services does Outsource Access provide?
Outsource Access specializes in providing virtual assistant services and offshore staffing solutions. They help businesses scale by connecting them with skilled professionals in the Philippines who handle administrative tasks, customer support, digital marketing, bookkeeping, and specialized technical roles.
How does the hiring model work for new clients?
The company operates on a dedicated staffing model. Clients are matched with pre-vetted, full-time professionals who work exclusively for their business. This approach allows for direct management and integration of the remote staff into the client's existing team and workflows.
Which industries does Outsource Access serve?
The company supports a wide range of industries, including e-commerce, real estate, digital marketing agencies, healthcare, and professional services. Their flexible staffing solutions are designed to adapt to the specific operational needs of various business sectors.
Where is the company based?
Outsource Access is headquartered in the United States, with its primary operations and talent pool located in the Philippines. This structure allows the company to provide cost-effective offshore staffing while maintaining high-quality management and communication standards for international clients.
Does the company work with startups and small businesses?
Yes, the service is designed to support businesses of all sizes, including startups and small-to-medium enterprises. By offering affordable access to global talent, the company helps smaller organizations scale their operations without the high overhead costs associated with local hiring.
What is the process for getting started with a virtual assistant?
The process begins with a discovery call to understand specific business needs and pain points. Following this, the company identifies and presents qualified candidates from their talent pool. Once a selection is made, they facilitate the onboarding process to ensure the new team member is ready to start.
How does the company ensure the quality of its remote staff?
Quality is maintained through a rigorous recruitment and vetting process. Candidates undergo thorough screening, including skills assessments and background checks, to ensure they meet professional standards. Additionally, the company provides ongoing support and management oversight to ensure performance aligns with client expectations.
Can clients manage their remote staff directly?
Yes, the model is built on direct collaboration. Clients have full control over the daily tasks, training, and management of their dedicated staff members. This ensures that the remote professionals work exactly as the client requires, functioning as a seamless extension of the in-house team.
What kind of support is provided after hiring?
The company provides continuous support throughout the engagement. This includes performance monitoring, conflict resolution, and administrative assistance to ensure the remote staff remains productive and satisfied. They act as a partner to ensure the long-term success of the remote staffing arrangement.
How can potential clients contact the company?
Interested parties can reach out by visiting the official website and filling out the contact form to request a consultation. The team typically follows up to discuss specific business requirements and provide more information on how their staffing solutions can be tailored to individual needs.
What makes Outsource Access different from other staffing agencies?
The company distinguishes itself through its focus on high-touch management and a deep understanding of the Philippine talent market. By prioritizing cultural alignment and rigorous vetting, they provide a more reliable and integrated experience compared to traditional freelance platforms.
Are there specific technologies or tools the staff is trained in?
The remote staff is proficient in a wide array of modern business tools, including project management software, CRM systems, communication platforms, and industry-specific applications. Training is often tailored to the specific software stack used by the client to ensure immediate productivity.
Does the company handle payroll and benefits for the staff?
Yes, the company manages all aspects of payroll, local taxes, benefits, and compliance for the remote staff in the Philippines. This removes the administrative burden from the client, allowing them to focus entirely on their core business operations.
Can I hire a full team or just a single assistant?
The service is highly scalable. Clients can start with a single virtual assistant to handle specific tasks and expand to building entire remote teams as their business requirements grow. The company is equipped to handle both small-scale and large-scale staffing needs.
What is the typical turnaround time for finding a candidate?
While the timeline can vary based on the specific skills and requirements requested, the company aims to present qualified candidates quickly. Their extensive database and proactive recruitment efforts are designed to minimize downtime and get the right person into the role as efficiently as possible.
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