Country
State
Cities
For us IT is personal
2013
NA
10 - 49
United Kingdom
Optimising IT are an Award-Winning Provider of Managed IT Services, IT Consultancy, Digital Transformation and Cyber Security. Our direct to second-line support approach enables us to achieve an industry-leading 78% first contact resolution, which means by the time you put the phone down, your IT challenge is solved. We offer all of our clients an IT roadmap to ensure IT provision is aligned with business goals, ensuring a high level of cyber security is maintained at all times.
Explore Optimising IT office locations and service areas.
Tewkesbury Road Gloucester Glocestershire United Kingdom GL2 9PG
01242 505470
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What core IT services does Optimising IT provide?
The company offers a comprehensive range of managed IT services, including cloud solutions, cybersecurity, IT consultancy, and disaster recovery. They focus on providing proactive support and strategic technology management to ensure business systems remain secure, efficient, and aligned with organizational goals.
Where is the company based?
The headquarters are located in Cheltenham, Gloucestershire. From this central hub, the team provides IT support and managed services to businesses across the United Kingdom.
Does the company hold any professional certifications?
Yes, the company maintains several industry-recognized certifications, including ISO 27001 for information security management and ISO 9001 for quality management. They are also a Microsoft Gold Partner, demonstrating a high level of competence and expertise in Microsoft technologies.
What industries does the company serve?
The firm works with a diverse range of sectors, including professional services, healthcare, manufacturing, and the public sector. Their experience allows them to tailor IT strategies to meet the specific regulatory and operational requirements of these varied industries.
Does the company provide cybersecurity support?
Cybersecurity is a primary focus. Services include vulnerability assessments, penetration testing, and the implementation of robust security frameworks. They help organizations protect sensitive data and mitigate risks from evolving digital threats through continuous monitoring and strategic security planning.
How does the company approach IT consultancy?
Consultancy services are designed to help businesses align their technology roadmap with long-term commercial objectives. This involves auditing existing infrastructure, identifying areas for improvement, and recommending scalable solutions that support growth and operational efficiency.
Can the company assist with cloud migration?
Yes, they specialize in cloud strategy and migration. They help organizations transition to platforms like Microsoft Azure and Microsoft 365, ensuring a smooth move that minimizes downtime and optimizes cloud performance for remote and hybrid working environments.
What is the focus of their managed IT support?
Managed support is built around proactive maintenance rather than just fixing problems as they arise. This includes 24/7 monitoring, regular system updates, and dedicated helpdesk support to ensure that staff can work effectively without technical interruptions.
Does the company offer disaster recovery planning?
Business continuity and disaster recovery are key components of their service offering. They design and implement backup solutions and recovery strategies to ensure that critical data is protected and that operations can be restored quickly in the event of a system failure or cyber incident.
How can a potential client contact the company?
Interested parties can get in touch by calling the Cheltenham office directly or by filling out the contact form available on the official website. A member of the team will then reach out to discuss specific IT requirements and how they can assist.
Does the company work with both small and large businesses?
The service model is designed to be scalable, allowing the team to support a wide range of clients, from small and medium-sized enterprises to larger organizations. They tailor their level of support and strategic input to match the specific size and complexity of each client.
What makes the company different from other IT providers?
The company differentiates itself through a focus on long-term partnerships and a commitment to high-level security standards. By combining technical expertise with a strategic, business-first approach, they ensure that IT investments directly contribute to client success and operational resilience.
Is the company experienced in supporting remote workforces?
Yes, they have extensive experience in enabling secure and efficient remote working. This includes setting up cloud-based collaboration tools, implementing secure VPNs, and ensuring that employees have reliable access to company resources regardless of their physical location.
How does the company handle IT audits?
IT audits are conducted to provide a clear picture of an organization's current technology health. The team reviews hardware, software, security protocols, and data management practices to identify vulnerabilities and opportunities for optimization, providing a detailed report and actionable recommendations.
Are there case studies available to review?
Yes, the website features a selection of case studies that highlight how the company has helped various clients overcome specific technical challenges, improve their security posture, and achieve better operational outcomes through managed IT services.
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