Country
State
Cities
On Time for Less
1991
$25 - $49/hr
10 - 49
United States
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. We have a rich history of service—it's the foundation of our commitment to our customers.OnTrac started in 1991 as California Overnight, a division of its now 60-year old parent company Express Messenger Systems, Inc. EMS was formed from the acquisitions of several small Canadian and American courier companies, and saw an opportunity to provide a more affordable next-day service from Los Angeles to San Francisco.
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1854 S 5350 W Salt Lake City Utah United States 84104
800.334.5000
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What primary services does OnTrac provide?
OnTrac specializes in regional parcel delivery services. The company focuses on providing fast, reliable, and cost-effective shipping solutions for businesses that need to move packages across its regional network.
Where does OnTrac operate?
OnTrac operates a regional delivery network across the United States. Its service area covers a significant portion of the country, specifically focusing on providing expedited shipping within its established regional footprint to ensure faster transit times compared to national carriers.
What types of businesses benefit from using OnTrac?
Retailers, e-commerce companies, and businesses of various sizes that require efficient regional shipping benefit from these services. The company is designed to help businesses improve their delivery speed and manage logistics costs for shipments within its service regions.
How does OnTrac differentiate itself from national carriers?
The company differentiates itself by focusing on regional delivery, which often allows for faster transit times and more personalized service. By concentrating operations within specific regions, it provides a competitive alternative to national carriers for businesses looking to optimize their supply chain and delivery speed.
Does OnTrac offer tracking for shipments?
Yes, tracking is available for all shipments. Customers can use the tracking tools provided on the official website to monitor the status and progress of their packages in real-time from pickup through to final delivery.
How can a business start shipping with OnTrac?
Businesses interested in shipping services can contact the sales team directly through the official website. There are specific forms and contact channels available for potential clients to inquire about setting up an account and integrating shipping services into their existing operations.
What is the focus of the delivery process?
The delivery process is centered on speed and reliability. By utilizing a regional network, the company minimizes the number of touchpoints and transit time, aiming to get packages to their final destination faster than traditional long-haul shipping methods.
Are there specific industries served by OnTrac?
OnTrac serves a wide range of industries, with a strong emphasis on e-commerce and retail. Any business that relies on timely parcel delivery within the company's service regions can utilize these logistics and shipping solutions.
How does the company handle customer support?
Customer support is managed through dedicated channels accessible via the website. Clients can reach out for assistance regarding shipment tracking, account management, and general inquiries about delivery services.
Is OnTrac suitable for high-volume shippers?
Yes, the service is built to accommodate high-volume shippers. The logistics infrastructure is designed to handle large quantities of parcels efficiently, making it a viable option for e-commerce businesses that need to scale their delivery operations.
What technology does OnTrac use for logistics?
The company utilizes advanced logistics technology to manage its network, optimize delivery routes, and provide accurate tracking information. This technology stack is essential for maintaining the speed and transparency required for modern regional parcel delivery.
Can I get a quote for shipping services?
Potential clients can request a quote by reaching out to the sales department through the contact options provided on the official website. The team evaluates specific shipping needs to provide tailored information regarding service capabilities and logistics solutions.
Does OnTrac provide updates on service availability?
Yes, the website provides updates regarding service areas, operational status, and any relevant news. Customers are encouraged to check the official site for the most current information regarding delivery capabilities and network coverage.
How long has OnTrac been in the logistics industry?
OnTrac has a long-standing history in the logistics and parcel delivery sector. The company has evolved over decades to become a key player in regional shipping, leveraging years of experience to refine its delivery network and service offerings.
Where can I find career opportunities at OnTrac?
Information regarding career opportunities, including warehouse, driver, and corporate roles, is available on the careers section of the official website. Interested candidates can browse current openings and apply directly through the company's job portal.
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