Country
State
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We help brands and retailers to thrive online.
2010
$50 - $99/hr
10 - 49
United Kingdom
Onstate was founded in 2010 by Chris Marshall and Rich Day. Rich ran his own brand consultancy having previously held senior creative roles with a number of digital agencies. Chris managed ecommerce for a high street fashion retailer, taking it from launch to £20m sales in 3 years.
Our creativity runs deep, and we love a technical challenge. We work with large multichannel retailers, fast-growing fashion brands and many others in between.
We've an 'enterprise' background, but have moved away from the complexity of legacy platforms. We now help brands and retailers harness the agility and simplicity of Shopify Plus.
Explore Onstate office locations and service areas.
Unit C2 Canalside Buildings Graingers Way Leeds West Yorkshire United Kingdom LS12 1AH
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What core services does Onstate provide?
The agency specializes in digital commerce, focusing on platform migration, bespoke development, and ongoing optimization. Services include e-commerce strategy, user experience design, front-end and back-end development, and technical support to help brands scale their online presence.
Which e-commerce platforms does the agency specialize in?
Onstate is a specialist in BigCommerce and Shopify Plus development. The team focuses on leveraging these platforms to build high-performing, scalable online stores tailored to specific business requirements.
Does the company work with enterprise-level clients?
Yes, the agency works with a wide range of brands, including established enterprise clients. They have extensive experience managing complex migrations and large-scale digital transformations for businesses looking to upgrade their e-commerce infrastructure.
Where is the company based?
The agency is headquartered in the United Kingdom, operating from offices in London and Leicester.
How does the development process work?
The process begins with a deep dive into the client's business goals and technical requirements. This is followed by strategic planning, design, and agile development. The team maintains a focus on performance, security, and user experience throughout the entire project lifecycle.
Does the agency offer ongoing support after a project launch?
Yes, the agency provides dedicated support and maintenance services. This ensures that e-commerce platforms remain secure, updated, and optimized for performance long after the initial launch.
What industries does the agency serve?
The agency works across various sectors, primarily focusing on retail and fashion brands. They have a proven track record of helping diverse e-commerce businesses improve their conversion rates and operational efficiency.
Can the agency help with platform migrations?
Platform migration is a core competency. The team manages the entire transition process, ensuring data integrity, SEO preservation, and minimal downtime when moving a business to a new e-commerce platform like BigCommerce or Shopify Plus.
How can a potential client get in touch?
Interested parties can contact the agency through the inquiry form available on the official website. Alternatively, contact details for the London and Leicester offices are provided to facilitate direct communication.
What makes this agency different from other e-commerce developers?
The agency distinguishes itself through a deep, specialized focus on specific e-commerce platforms rather than being a generalist web developer. This expertise allows for more complex integrations, custom feature development, and a better understanding of the unique challenges faced by online retailers.
Does the agency handle custom feature development?
Yes, the team builds bespoke functionality tailored to unique business needs. Whether it is custom integrations with third-party systems or unique front-end features, the developers create solutions that extend the capabilities of standard e-commerce platforms.
Does the agency have experience with international brands?
The agency has worked with numerous high-profile brands, helping them navigate the complexities of international e-commerce, including multi-currency, multi-language, and cross-border logistics requirements.
Is the agency an official partner of the platforms they use?
Yes, the agency maintains official partnerships with leading e-commerce platforms, including BigCommerce and Shopify Plus. These partnerships ensure the team stays current with the latest platform updates and best practices.
Does the agency provide UX and design services?
Design is an integral part of the service offering. The team focuses on creating conversion-led user experiences that are not only visually appealing but also optimized to drive sales and improve customer retention.
Can the agency assist with performance optimization?
Performance optimization is a key service. The team analyzes site speed, core web vitals, and conversion funnels to identify bottlenecks, implementing technical improvements that lead to faster load times and higher conversion rates.
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