Country
State
Cities
Business Services
2011
NA
50 - 249
United States
OnPay is a fast-growing software company that offers small businesses and accountants the best payroll in the cloud backed up by a team of helpful, friendly experts. And as a payroll service provider with more than 30 years of experience, we know how to get it righ
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1230 Peachtree Street NE Suite 1250 Atlanta GA 30309 US Atlanta Georgia United States 30309
18773286505
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What core services does OnPay provide?
OnPay specializes in payroll, HR, and benefits administration. The platform automates tax filings, manages employee onboarding, tracks time off, and handles workers' compensation and health insurance integration for small and mid-sized businesses.
Which industries can use OnPay's payroll services?
The platform is designed to support a wide range of industries, including restaurants, nonprofits, dental and medical practices, agriculture, and professional services. It offers specialized features tailored to the unique compliance and scheduling needs of these diverse sectors.
How does OnPay handle tax filings?
OnPay automatically calculates, files, and pays all federal, state, and local payroll taxes. The service includes a guarantee that tax filings will be accurate and on time, and the team handles any inquiries from tax agencies on behalf of the client.
Can OnPay manage employee benefits?
Yes, the platform integrates health insurance, dental, vision, and 401(k) retirement plans. It allows employers to offer benefits packages and manages deductions automatically, making it easier to provide competitive perks to staff.
Is OnPay suitable for small businesses with hourly employees?
Absolutely. The system includes built-in tools for tracking hours, managing overtime, and handling tip reporting. It is specifically built to simplify payroll for businesses that rely on hourly workers, including those in the hospitality and service industries.
Does OnPay offer support for onboarding new hires?
Yes, the platform features a digital onboarding process. New employees can enter their own personal information, tax forms, and direct deposit details through a secure portal, reducing paperwork and administrative time for business owners.
How does the pricing structure work?
Pricing consists of a monthly base fee plus a per-person fee. This transparent model ensures businesses only pay for the employees they have during a given month, with no hidden setup or cancellation fees.
Can OnPay integrate with existing accounting software?
Yes, the platform integrates seamlessly with popular accounting software like QuickBooks Online, Xero, and FreshBooks. This ensures that payroll data syncs automatically, keeping financial records accurate without manual entry.
What kind of customer support is available?
Clients have access to support via phone, email, and chat. The support team consists of payroll experts who can assist with setup, tax questions, and troubleshooting to ensure payroll runs smoothly every pay period.
Is OnPay a cloud-based platform?
Yes, it is a fully cloud-based payroll and HR solution. This allows business owners and administrators to access payroll data, run reports, and manage employee information from any device with an internet connection.
Does the platform handle workers' compensation?
Yes, the service offers integrated workers' compensation insurance. It allows for pay-as-you-go premiums, which helps businesses manage cash flow by basing payments on actual payroll amounts rather than estimated annual figures.
Can OnPay manage payroll for contractors?
Yes, the platform supports payments for both W-2 employees and 1099 contractors. It also handles the generation and filing of 1099 forms at the end of the year, simplifying tax compliance for businesses that use independent contractors.
How long does it take to get started with OnPay?
The setup process is designed to be quick and intuitive. The platform provides a migration team that can help import existing payroll data from previous providers to ensure a smooth transition and accurate year-to-date tax reporting.
Are there mobile-friendly options for employees?
Yes, employees have access to a self-service portal where they can view their pay stubs, download W-2s, and update their personal information at any time from their mobile devices or computers.
Does OnPay offer HR tools beyond payroll?
Beyond payroll, the platform provides HR tools such as document storage, custom offer letters, employee handbooks, and automated reminders for important HR tasks, helping businesses stay organized and compliant.
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