Country
State
Cities
Reducing Cost, Increasing Productivity
2013
< $25/hr
250 - 999
Australia
OBP is a business process outsourcing company that works across a wide range of industries including Freight Forwarding, Logistics, Accounting, Legal, and IT. OBPs services include data entry, customer service, sales, software development, and technical support, which it provides to a range of private and publically listed companies around the world.
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SUITE 456 585 LITTLE COLLINS STREET Melbourne Victoria Australia 3000
613 9975 7040
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What core services does Offshore Business Processing provide?
The company specializes in business process outsourcing and IT services. Core offerings include software development, web and mobile application development, digital marketing, data entry, customer support, and various back-office administrative tasks designed to streamline business operations.
Which industries does the company serve?
Services are provided across a diverse range of sectors, including healthcare, e-commerce, finance, real estate, education, and logistics. The team adapts its outsourcing solutions to meet the specific regulatory and operational requirements of these varied industries.
Where are the company's operations located?
Offshore Business Processing operates primarily from India, leveraging a global delivery model to provide cost-effective and high-quality outsourcing services to clients located in North America, Europe, and Australia.
Does the company offer dedicated development teams?
Yes, clients can hire dedicated teams of developers and professionals. This model allows businesses to scale their workforce quickly by integrating skilled experts who work exclusively on their specific projects under the client's direct management.
What technologies does the development team specialize in?
The technical team is proficient in a wide array of modern technologies, including PHP, .NET, Java, Python, and various mobile development frameworks for both iOS and Android. They also work with popular CMS platforms and e-commerce solutions to build robust digital products.
How does the company handle project management and communication?
Communication is maintained through standard digital tools, including email, instant messaging, and video conferencing. Project management follows a structured approach that ensures transparency, regular reporting, and consistent updates throughout the lifecycle of the engagement.
Can startups utilize these outsourcing services?
Startups are a key client segment. The company offers flexible engagement models that allow early-stage businesses to access top-tier talent and technical resources without the overhead costs associated with building an in-house team from scratch.
Does the company support enterprise-level clients?
Yes, large enterprises frequently partner with the firm to manage complex business processes and large-scale software development projects. The infrastructure is designed to handle high-volume tasks and long-term technical requirements for established organizations.
What engagement models are available for new clients?
Clients can choose from several engagement models, including fixed-price projects, time and material models, and dedicated resource hiring. These options provide the flexibility to choose a structure that best fits the specific budget and project scope.
Is post-development maintenance and support provided?
Ongoing maintenance and technical support are available after project completion. This ensures that software remains secure, updated, and fully functional, allowing clients to focus on their core business activities while technical experts handle the backend upkeep.
How can a potential client initiate contact?
Interested parties can reach out through the contact form available on the official website. Alternatively, inquiries can be sent directly via the provided email addresses or phone numbers to discuss specific project requirements and receive a customized proposal.
What is the typical process for starting a new project?
The process begins with an initial consultation to understand project goals and requirements. Once the scope is defined, a proposal is prepared. After agreement, the team is assembled, and work commences according to the agreed-upon timeline and milestones.
Does the company provide digital marketing services?
Yes, digital marketing is a core service. This includes search engine optimization (SEO), social media management, and pay-per-click (PPC) advertising campaigns aimed at increasing online visibility and driving traffic for clients across various digital platforms.
How does the company ensure the quality of its work?
Quality assurance is integrated into every stage of the process. Rigorous testing protocols are applied to software development projects, while administrative tasks undergo strict oversight to ensure accuracy, data integrity, and adherence to client specifications.
Are there case studies available to review?
The website features a portfolio and case study section that highlights past projects. These examples demonstrate the company's capability in delivering successful outcomes across different domains and technical environments.
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