Country
State
Cities
With over 700 direct global telco connections
-
$25 - $49/hr
250 - 999
United States
Develop and grow customer relationships over any channel with the Infobip full-stack, cloud communication platform-as-a-service.Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way. Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide.
Explore Infobip office locations and service areas.
2211 Elliott Avenue Suite 400 Seattle Washington United States WA 98121
18772772801
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
No Portfolios Found yet...
Read Infobip reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What core services does Infobip provide?
Infobip provides a global cloud communications platform that enables businesses to connect with customers across various channels. Key services include SMS, WhatsApp, email, voice, and push notifications, alongside advanced solutions for customer engagement, identity verification, and contact center operations.
Which industries can benefit from these communication solutions?
The platform serves a wide range of sectors, including banking and finance, retail and e-commerce, logistics, healthcare, and telecommunications. These industries utilize the infrastructure to streamline customer support, automate notifications, and improve overall user experience.
Is the platform suitable for large-scale enterprise clients?
Yes, the infrastructure is designed to handle massive volumes of traffic, making it highly suitable for large enterprises. It offers global reach with local connectivity, ensuring that multinational organizations can maintain reliable communication with their customer base across different regions.
Does the company offer support for startups and smaller businesses?
Infobip supports businesses of all sizes, including startups. Through its developer-focused tools, API documentation, and scalable solutions, smaller companies can integrate communication features into their applications and grow their operations using the same robust infrastructure as larger corporations.
Where are the company's offices located?
The company maintains a significant global presence with offices in over 75 countries across six continents. This extensive network allows for local support and deep understanding of regional telecommunications regulations and market requirements.
What kind of developer tools are available for integration?
Developers can access a comprehensive suite of APIs, SDKs, and developer portals. These tools allow for seamless integration of messaging, voice, and authentication services into existing software, websites, or mobile applications, supported by detailed documentation and technical guides.
How does the company ensure secure communication for its clients?
Security is a top priority, supported by numerous international certifications including ISO/IEC 27001, 27017, and 27018. The platform employs advanced encryption, compliance with global data protection regulations like GDPR, and robust identity verification tools to protect sensitive customer information.
Can businesses use the platform to improve customer support?
Yes, the platform offers specialized solutions like cloud contact center software and chatbots. These tools enable businesses to manage customer inquiries across multiple channels from a single interface, improving response times and overall service efficiency.
Does the platform support omnichannel communication?
Omnichannel communication is a core capability. Businesses can orchestrate customer journeys across SMS, email, WhatsApp, Viber, and other channels, ensuring a consistent and personalized experience regardless of the platform the customer prefers to use.
How long has the company been operating in the communications industry?
Founded in 2006, the company has over 15 years of experience in the cloud communications space. It has evolved from a small startup into a global leader, continuously expanding its technology stack and infrastructure to meet changing market demands.
What is the primary advantage of using this platform over others?
The main advantage is the combination of deep global connectivity with a highly scalable cloud platform. By maintaining direct relationships with mobile network operators worldwide, the company ensures high delivery rates, low latency, and reliable performance for mission-critical communications.
Are there resources available for technical troubleshooting?
Yes, clients have access to a dedicated help center, technical documentation, and 24/7 customer support. The support team is available to assist with integration issues, platform configuration, and any technical challenges that may arise during implementation.
How can a business get started with the services?
Businesses can get started by creating an account on the official website to access the web interface and API keys. The platform offers a self-service model for initial setup, with options to contact the sales team for custom enterprise solutions and tailored service agreements.
Does the platform offer identity and security solutions?
Yes, the company provides advanced identity solutions, including two-factor authentication (2FA), phone number verification, and fraud prevention tools. These services help businesses secure user accounts and prevent unauthorized access while maintaining a smooth user experience.
Is the platform compliant with international data regulations?
The company is committed to strict compliance with international data protection standards. It adheres to GDPR, CCPA, and other regional regulations, ensuring that all data processing activities meet the highest security and privacy requirements for global operations.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About Infobip
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.